This policy is a draft
Draft — pending legal review. This text is a working placeholder and must be reviewed by a qualified professional before launch.
Digital goods
Because assets are delivered instantly and cannot be returned, a downloaded file is generally not refundable. We do refund in these cases:
- The file is corrupt or does not match its preview.
- You were charged twice for the same purchase.
- Credits were bought in error and have not been spent.
Contact us within the refund window shown at checkout and we will put it right.
Related policies
Questions about this policy?
Write to us and a person on our team will answer — usually within one working day.